Delays with receiving MMS

Incident Report for SMS Broadcast

Resolved

This incident has been resolved.

Posted May 29, 2023 - 14:39 AEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2023 - 08:52 AEST

Investigating

We are currently experiencing delays with receiving MMS on our dedicated numbers. Our team is working diligently to resolve the issue as soon as possible. Sending/Receiving SMS working with no issue.

Posted May 28, 2023 - 13:11 AEST

This incident affected: Website and Portal, Other Issues and SMS Messaging (SMS Delivery, Inbound SMS).