All Systems Operational
Website and Portal Operational
SMS Messaging Operational
SMS Delivery Operational
Inbound SMS Operational
APIs Operational
HTTP API Operational
Email APIs Operational
SMPP Operational
Other Issues Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
API Infrastructure Maintenance Jul 20, 2024 00:00-00:30 AEST
Dear Customer,

We will be doing a planned maintenance on our API infrastructure. This will be done in the following window:

Start: Saturday 20th July 12:00 AM AEST (Friday 19th July 14:00 UTC)
End: Saturday 20th July 12:30 AM AEST (Friday 19th July 14:30 UTC)

As part of the maintenance, there is a planned outage of 5 minutes, during this downtime, API customers will not be able to send message for the 5-minute duration. Reporting endpoints will not be affected.

During this outage, outbound messaging services beyond the API will continue to operate throughout the duration of the downtime, all other web portal functionalities, including message sending and receiving, remain unaffected.

Posted on Jul 15, 2024 - 12:22 AEST
Past Incidents
Jul 16, 2024

No incidents reported today.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024
Resolved - This incident has been completely addressed and resolved.
Jul 4, 14:28 AEST
Monitoring - Logging queues have cleared and reporting is back to optimum performance. We will continue to monitor, however.
Jul 3, 11:10 AEST
Update - We are aware of current reporting delays due to significant increase in traffic volumes. Message logs and reporting on inbound traffic will be delayed. We will update accordingly.
Jul 3, 09:51 AEST
Identified - We are aware of current reporting delays due to significant increase in traffic volumes. Message logs and reporting on inbound traffic will be delayed. We will update accordingly.
Jul 3, 09:51 AEST
Jul 3, 2024
Jul 2, 2024

No incidents reported.