All Systems Operational
Website and Portal Operational
SMS Messaging Operational
SMS Delivery Operational
Inbound SMS Operational
APIs Operational
HTTP API Operational
Email APIs Operational
SMPP Operational
Other Issues Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 15, 2021

No incidents reported today.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021
Resolved - This incident has been resolved.
May 12, 15:42 AEST
Monitoring - The carrier has placed a fix for this and we are currently monitoring the results.
May 11, 11:55 AEST
Update - The carrier has put in some further improvements to reduce the impact of this problem.

They are still working on fully resolving the underlying problem. We are continuing to work with them to get this resolved as soon as possible.

Another update will be provided as events warrant them.
May 11, 07:59 AEST
Identified - The carrier has identified the issue with the SMS centre and a few fixes have been put into place to reduce the impact of the problem.

At this time they are still working on fixing the underlying problem to fully resolve this incident.

Another update will be provided as events warrant them.
May 10, 21:38 AEST
Update - We are still working with the carrier in investigating and understanding the issue.

At this time it does look intermittent, with the majority of inbound messages being received as intended, however there is a subset where they are delayed or not received at all.

Another update will be provided as events warrant them.
May 10, 16:05 AEST
Investigating - Dear Customer,

We are currently investigating an issue with inbound messages (MO's) being delayed for a subset of Telstra customers.

We have engaged with them to work to understand the problem and implement a resolution.

Another update will be provided as events warrant them.
May 10, 11:44 AEST
May 11, 2021
May 10, 2021
May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.