SMS Broadcast Status

All Systems Operational

Website and Portal Operational

SMS Messaging Operational

SMS Delivery Operational

Inbound SMS Operational

APIs Operational

HTTP API Operational

Email APIs Operational

SMPP Operational

Other Issues Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 8, 2021

No incidents reported today.

Dec 7, 2021

No incidents reported.

Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

Reporting & Inbox Delays

Resolved - Dear Customer,

We have been monitoring the performance of our reporting service over the weekend and it has remained within normal levels, remaining current and up to date.

This incident is now resolved.
Nov 29, 14:22 AEDT

Update - Dear Customer,

The reporting has now returned to regular levels and we are no longer observing significant delays with it.

We will contine to monitor these, but expect the delays may occur throughout this busy sending period.

If you have any questions, please reach out to support@smsbroadcast.com.au
Nov 27, 08:58 AEDT

Update - Dear Customer,

The Inbox has now returned to regular levels and we are no longer observing significant delays with it.

With the reporting, we are still observing and monitoring delays. At this time it is around 50 minutes.

We are continuing to monitor these, but expect the delays to remain throughout this busy sending period.
Nov 26, 13:00 AEDT

Monitoring - Dear Customer,

Due to increased traffic for Black Friday sending, we are observing and monitoring delays in our reporting and inbox. This impacts the following:

- Hub Inbox
- Hub Reports

At this time, the Hub reporting is around 30 minutes behind and the Hub Inbox is around 10 minutes behind.

We are continuing to monitor this, but expect there to be consistent delays in these two areas over Black Friday and the weekend for Cyber Monday.

This does not impact message sending, only the reporting of messages sent, as well as replies.

If you have any questions, please reach out to support@smsbroadcast.com.au
Nov 26, 11:37 AEDT

Nov 28, 2021

No incidents reported.

Nov 27, 2021

Nov 26, 2021

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.