Web Portal Reporting Delays

Incident Report for SMS Broadcast

Resolved

Reporting is now up to date with no delays.

This incident has been resolved.

Posted Apr 22, 2021 - 10:42 AEST

Investigating

Dear Customers,

We are experiencing reporting delays in our Detailed Reports and Sent/Received tabs on the web-portal.

This is currently being investigated by our technical teams to identify the root cause of the issue.

We will provide an update at 10:30am AEST or earlier if required.

Posted Apr 22, 2021 - 10:19 AEST

This incident affected: Website and Portal.