Web Portal Reporting Inbound Delays
Incident Report for SMS Broadcast
Resolved
This issue has now been resolved.
Posted Nov 28, 2020 - 05:52 AEDT
Update
The reporting system is currently 2 hours and 50 minutes behind. It is slowly catching up at this time.

We are continuing to work to decrease this delay.
Posted Nov 27, 2020 - 14:22 AEDT
Investigating
We are currently experiencing delays with reporting for inbound messages for our web portal. This is impacting the following features:
- Reporting
We have identified the issue and are currently working on a resolution for this.
Services such as receiving email notifications for a reply are still working in a timely manner, this is specific to the web portal itself.
We will continue to provide updates as this progresses.
If you have any questions or concerns, please contact us at support@smsbroadcast.com.au
Posted Nov 27, 2020 - 10:34 AEDT
This incident affected: Website and Portal.