All Systems Operational
Website and Portal Operational
SMS Messaging Operational
SMS Delivery Operational
Inbound SMS Operational
APIs Operational
HTTP API Operational
Email APIs Operational
SMPP Operational
Other Issues Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website Uptime
Fetching
API Uptime
Fetching
Past Incidents
Jan 19, 2017

No incidents reported today.

Jan 18, 2017

No incidents reported.

Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017
Resolved - This issue has been resolved. You can call us as normal on Monday if you need assistance.
Jan 14, 17:33 AEDT
Identified - Our office phone provider is having an outage today and this is causing problems when people call our 1300 phone number. If you need assistance, please email us instead.

We expect the issue to be resolved soon. This does not affect our SMS messaging services in any way.
Jan 13, 15:02 AEDT
Jan 12, 2017

No incidents reported.

Jan 11, 2017

No incidents reported.

Jan 10, 2017

No incidents reported.

Jan 9, 2017
Completed - The scheduled maintenance has been completed.
Jan 9, 11:18 AEDT
Scheduled - The SMS Broadcast office will be closed for a few days over the Christmas / New Year period. Our support office will be closed from 2PM (AEDT) on Friday 23rd of December until 9AM on Tuesday 3rd of January.

Our systems and messaging will continue as normal during this time, so you can continue sending and receiving your messages as normal. If you need any assistance, please email us and we'll get back to you as soon as we reopen.

We wish you all a very merry Christmas and a happy new year!
Dec 20, 13:21 AEDT
Resolved - This incident has been resolved.
Jan 9, 11:18 AEDT
Identified - We have identified an issue with the reliability of our shared inbound/two-way number. To ensure all replies to messages are received, we need to change it to a new number.

The old number 0481071481 will now be replaced by 0488863255. This change will happen automatically today. This will only affect clients who are sending messages from our free number. If you have purchased a dedicated number or don't use the free number, it will not affect you.

We apologise if this change causes you any problems.
Dec 22, 09:58 AEDT
Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.

Jan 6, 2017

No incidents reported.

Jan 5, 2017

No incidents reported.