All Systems Operational
Website and Portal Operational
SMS Messaging Operational
SMS Delivery Operational
Inbound SMS Operational
APIs Operational
HTTP API Operational
Email APIs Operational
SMPP Operational
Other Issues Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Website Uptime
Fetching
API Uptime
Fetching
Past Incidents
May 23, 2017

No incidents reported today.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017
Resolved - All inbound messages have now been processed and new messages are coming though immediately. All services are now back to normal.

We're very sorry about the delays this afternoon. If you have any further issues, please let us know through our support email address.
May 12, 16:42 AEST
Monitoring - Inbound messages are now being received and processed by our systems. We are monitoring and checking that all messages are coming through correctly, but things are looking good so far.

Once again, we're very sorry about this delay. Messaging should be back to normal very soon.
May 12, 16:30 AEST
Update - We have received an update from our network partner advising that they have found the cause of this delay. They are working on a fix as their top priority.

They also advised us that no SMS messages have been lost and they will come through as soon as the issue is resolved.

We'll keep you updated as we know more.
May 12, 15:48 AEST
Identified - We are currently experiencing a delay with some of our inbound SMS messages, including our shared inbound number. The issue is at the mobile network level and we have raised it with our network partners.

We expect this to be resolved shortly and the messages should flow through soon after.

Further updates will be posted as we receive more information. We apologise for the delays in receiving these messages.
May 12, 15:26 AEST
May 11, 2017

No incidents reported.

May 10, 2017

No incidents reported.

May 9, 2017

No incidents reported.